---
title: How do you calculate my rates?
description: No mandatory quotas with Shops United. Yearly, get a tiered refund for parcels sent the previous year if you didn't meet prepaid fees. Read for more info.
---
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# How do you calculate my rates?
Shops United does not work with mandatory quotas. At the start of each new calendar year, the parcels you have sent during the previous year will be listed per carrier and you may be refunded a tiered scale payment \* if you fell short of your prepaid fees.
Transparency is important to us, which is why you can always find our rates and tiered scales on the website.
*\* If your actual PostNL Letterbox parcel volume deviates from the specified volume at the end of the calendar year, we can retroactively adjust your rate.*
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